TERMS OF SALE

Terms and Conditions

This website is owned and operated by Rogue and Vogue Pty Ltd (“Rogue and Vogue”, “we”, “us”, “our”). The use of https://www.rogueandvogue.co.za (“the Website”), and/or the ordering, sale and delivery of goods are subject to the following terms and conditions.

Please note, these Terms and Conditions are subject to change at any time and without notice, and it is your responsibility to check these Terms & Conditions regularly before ordering products in case there are any changes. If you do not agree with the Conditions set out below, you should not use or access this website. Your use of our website constitutes your agreement to follow and be bound by these Conditions.

If you have any queries relating to these conditions, please email us at info@rogueandvogue.co.za or call 0647593029 before placing an order.

 

General

Your contract for purchases made through rogueandvogue.co.za is with Rogue and Vogue Pty Ltd. You agree that all goods ordered by you are for your own private and domestic use only and are not for resale.

You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.

When purchasing products through Rogue and Vogue, you warrant that all details provided for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

You agree that email can be used as a means of communication, notification and billing between us. Please be advised that we will never ask for personal details or information via email. If you receive an email asking for your personal information, username or password, or payment information, please do not respond and contact us immediately.

You warrant that you will not use a false name or a known invalid credit card to order. Anyone caught deliberately entering an incorrect or fictitious order, or using a known invalid credit card will be prosecuted to the fullest extent of the law. We reserve the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

  • you fail to make payment to us when due;
  • or you breach any of these Conditions;
  • or when requested by us to do so, you fail to provide within a reasonable time, enough information to enable us to check the accuracy and validity of any information supplied by you, or your identity;
  • or we suspect you have engaged, or are about to engage, or are connected to or otherwise have way of being involved in fraudulent or illegal activity on rogueandvogue.co.za

 

Your Account

To register as a user, you must provide a unique username and password; and provide certain personal information – any personal information processed by us will be processed in accordance with the Protection of Personal Information Act 4 of 2013, and in terms of our Privacy Policy.

You agree and warrant that you will not disclose your username and password to any third party and that is shall only be for personal use. Moreover, for security purposes, you agree to enter the correct username and password whenever accessing the Website, failing which you will be denied access.

You agree to notify us immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.

 

Online Purchases

When placing an order, you agree that any and all information given is accurate and complete.

All orders are subject to acceptance by us and product availability.

Merchandise available for sale changes on a frequent basis. We reserve the right to make changes in our merchandise without notice. Availability information for products is listed on each individual product description. Some of our products may be available only in limited quantities, so we cannot guarantee that a product displayed on a previous visit to our website may still be available when you visit again. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as possible.

We take great care to ensure that all information on the website is up-to-date, accurate and reliable. However, there may be occasions when information contained on our site may contain incomplete data, inaccuracies as to merchandise size, price, colour or other matters, or an item that is no longer in stock. We do not warrant that the information accessible via this website is accurate, complete or current. Any errors are unintentional and we apologise if any information on the site is inaccurate. We reserve the right to correct errors and to update product information at any time, including after you have placed your order. We reserve the right to change prices of any product at any time.

The prices displayed on this website are quoted in South African Rand and are valid only in South Africa. Prices are subject to change at any time. Relevant sales taxes, if any, shall be applied at checkout.

No contract for the sale of any product will exist between you and rogueandvogue.co.za until we accept your order by shipping the product to you. The price of any item is not guaranteed until the item has been shipped to you. When this happens, we will confirm our acceptance of your order by sending you an email. If the price of a product you have ordered should change prior to shipment, you will be notified by email that your order has not been accepted by us and will not ship. You may re-order the item at the adjusted price if you wish.

This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost and usual delivery times. You must check that all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect. If your order has not been accepted, you will receive an explanatory email from us detailing the reasons why.

 

Payment

We are committed to ensuring you are able to pay for your goods online via a secure, online payment facility. All transactions are encrypted using appropriate encryption technology.

 

Pre-Orders

If the item you are looking for is currently out of stock we can order it in for you, when we place our next order with our supplier. A 50% non-refundable deposit is required for all pre-orders. Unfortunately we are not able to offer returns, refunds or exchanges on pre-ordered items.